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Wednesday, November 13, 2024
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Guinness to Prioritise Consumer Satisfaction

Dr Omobola Johnson, the Chairman of the Board of Directors of Guinness Nigeria Plc, has stated that the firm would continue to prioritise innovation and customer satisfaction.

This was disclosed at the brewer’s 2023 Annual General Meeting held in Lagos recently.

Dr Omobola Johnson said, “Within the period under review, Guinness Nigeria proactively realigned and repositioned itself to effectively adapt to the changing landscape of the FMCG sector in Nigeria. We continue to place a premium on the constant delivery of quality products to our consumers in relentless pursuit of our aim to be one of the best performing, most respected consumer products companies in Nigeria.”

She emphasised the company’s strong focus on innovation and consumer satisfaction, identifying them as key drivers of its success.

Further, she noted that as Nigeria’s foremost total beverage alcohol company, innovation played a central role in its operations.

According to Johnson, the company remains committed to continuously evolving to meet consumer needs while preserving the legacy of its iconic brands.

That approach, has enabled Guinness Nigeria to maintain its market leadership, with a firm intent to build on that legacy in the years ahead.

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